Live storefront to CRM walkthrough8.5 sec demo
Home bakery pilot
Turn messy WhatsApp orders into one guided customer journey.
Creamy Mood needed cake enquiries, booking details, WhatsApp follow-ups, and owner review to move through one clear system. Just Wake built the storefront, intake flow, and CRM layer around how the bakery actually works.
Live cake storefront
Guided order intake
WhatsApp context
Owner CRM
Customers submit cake type, flavours, pickup date, message, and contact preference before the owner reviews the order.
WhatsApp messages sit beside the operational record, so replies stay connected to the booking.
Less time is spent collecting repeated information, leaving the team free to focus on baking cakes.
Use cases
Built around the points where service businesses lose time.
Like a beauty or wellness booking workflow, the Creamy Mood system connects discovery, booking management, customer service, and retention in one customer journey.
Lead capture
Booking management
Customer service
Repeat orders
What changed for Creamy Mood.
- Customers start with the latest cake storefront.
Real product photography, cake categories, review links, and order calls-to-action guide people before they message.
- The order flow captures the missing details.
Size, flavour, filling, pickup time, cake message, and WhatsApp preference are collected in a structured flow.
- The owner reviews everything in one CRM.
Orders, customer details, pickup status, and chat context are available without searching through scattered messages.
Screens from the working system.
Clear customer entry points, structured order intake, owner review, and WhatsApp context.
Live storefront
The latest cake photography and Creamy Mood brand open the journey with appetite and trust.
Guided order intake
Customers choose cake collections and submit order details before the owner needs to respond.
Owner CRM
New orders, pickup times, statuses, and customer records are visible in one operational dashboard.
WhatsApp context
Customer messages stay beside the booking record, so service replies and admin actions stay aligned.
Client result
Admin moved out of the owner's head and into the system.
Creamy Mood was highly satisfied with the output. The workflow reduced repetitive admin, sped up operations, and gave the team more time to focus on cake production.